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What App/Program do you use for advancement tracking?


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#21 Col. Flagg

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Posted 31 May 2017 - 11:41 AM

Why would you need to travel to HQ to fix stuff?  Simply log onto BSA online advancement and back out any advancements.  You can "almost" completely edit a scout's advancement that way.  I just went in and re-confirmed it's that easy.  

 

Same with scoutbook.  Clear out the date earned and BSA should clear out the date earned.  

 

Because if you don't catch it right away -- and with some volunteers this happens due to lack of training or knowledge or capability with technology -- you need to head to council to submit paperwork to back out what's in the system. Trust me, have had to do this on a few occasions. On the plus side, we developed a detailed training program for anyone using advancement software.


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#22 fred johnson

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Posted 31 May 2017 - 12:06 PM

Because if you don't catch it right away -- and with some volunteers this happens due to lack of training or knowledge or capability with technology -- you need to head to council to submit paperwork to back out what's in the system. Trust me, have had to do this on a few occasions. On the plus side, we developed a detailed training program for anyone using advancement software.

 

Huh.  Well I learn something every day.  Here's a PDF.  On page seven is a screen shot of the page for recording rank dates.  I've cleared out dates before.  I thought it became effective.  The PDF says to contact the registrar.  Huh .... not how I remember it.   

 

http://www.miamivall...alk-through.pdf

 

I'll have to ask our registrar next time I'm in.  


Edited by fred johnson, 31 May 2017 - 12:08 PM.

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#23 5yearscouter

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Posted 19 June 2017 - 01:16 AM

Huh.  Well I learn something every day.  Here's a PDF.  On page seven is a screen shot of the page for recording rank dates.  I've cleared out dates before.  I thought it became effective.  The PDF says to contact the registrar.  Huh .... not how I remember it.   

 

http://www.miamivall...alk-through.pdf

 

I'll have to ask our registrar next time I'm in.  

If you catch your error on a rank or merit badge or award in internet advancement before you click SUBMIT to council,

you can cancel by clicking START OVER on the top right side of the screen. and then reload the roster and start over.  But that's cause the report doesn't go anywhere or do anything with scoutnet (or whatever they are calling it now) until you hit submit. 

 

If you do not catch your error and have already submitted to council,

you can't go in and delete the date on the next go around, it won't save as blank fro the date.

 

You can CHANGE the date, so if you just entered the date wrong, you can fix the date the next time you log in,

But if they never earned it, you can't delete it.

 

So if you accidently entered canoe merit badge under the wrong twin brother, when their names are almost identical, you will have to call your registrar, or email (if they reply promptly to email) to ask them to delete the date earned under the wrong scout.

btdt. lol.


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#24 DadScouts

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Posted 26 June 2017 - 11:25 AM

BTW, since I posted weeks ago basically saying "Troopmaster, or nothing" I emailed Troopmaster for a reporting enhancement.  This wasn't a bug fix but an addition to a report.  One day later they agreed to do the enhancement and said it would be added to their enhancement list - ETA about a month.  Next day other email, wouldn't be done by the end of the month but rather the end of the week.  That afternoon yet another email - forget the end of the week, the change was done and would be uploaded that night system-wide.  This was for a "nice to have" not a "need to have" report formatting change.  

Can't imagine any other company doing that, certainly not BSA owned ScoutBooks.  


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#25 Col. Flagg

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Posted 26 June 2017 - 12:18 PM

BTW, since I posted weeks ago basically saying "Troopmaster, or nothing" I emailed Troopmaster for a reporting enhancement.  This wasn't a bug fix but an addition to a report.  One day later they agreed to do the enhancement and said it would be added to their enhancement list - ETA about a month.  Next day other email, wouldn't be done by the end of the month but rather the end of the week.  That afternoon yet another email - forget the end of the week, the change was done and would be uploaded that night system-wide.  This was for a "nice to have" not a "need to have" report formatting change.  

Can't imagine any other company doing that, certainly not BSA owned ScoutBooks.  

 

Our unit had a similar experience with them on a data issue. TM is VERY responsive.


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