I'm looking for some suggestions.
I just had a long phone call with a mom that went through a lot of emotions, crying, pleading, laughing. Her son, in my troop, is struggling in so many ways I never knew about. School, family, everything. All I can say is it's serious. He is getting professional help. This kid really needs scouts because he doesn't have any other friends. He's also 16, so his parents are fairly stupid. Any slight is blown out of proportion. He used to be the kid with all the confidence but now he has none. He also used to be very active in scouts and he wants to like it, but he keeps seeing the negatives.
This is way beyond my expertise so all I want to do is be someone he can trust. But he's so fragile I'm afraid if I say I know about any of his problems he'll shut me off. I've tried over the past couple of years to get him reengaged with the troop but it's gone nowhere. Ideas? Experience?